Privacy Policy for Optimyze LLC
Effective Date: [11/25/2024]
Introduction
At Optimyze LLC (“Optimyze”, “we”, “our”, “us”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services, including fitness coaching, online programs, and related services (“Services”).
By using our Services, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information when you use our Services, including:
• Personal Identifiable Information (PII):
• Full Name
• Email Address
• Phone Number
• Billing Information (e.g., credit card details)
• Address (if applicable)
• Any other information you provide during the registration process or communication with us
• Non-Personal Identifiable Information:
• Browser and device information
• IP address
• Usage data (e.g., pages visited, time spent on the site)
• Health and Fitness Information (when applicable):
• Fitness goals
• Workout preferences
• Health data (such as weight, height, etc.)
2. How We Use Your Information
We use your personal information for the following purposes:
• Providing Services: To deliver the fitness coaching programs, online training, and customer support.
• Communications: To contact you via phone, email, or text (including for promotional offers, service reminders, or updates).
• Payments and Transactions: To process payments for Services and provide billing information.
• Improvement of Services: To analyze and improve the user experience, troubleshoot issues, and enhance our offerings.
• Marketing: To send you promotional materials, newsletters, and other marketing-related communications (with the option to opt-out at any time).
3. How We Protect Your Information
We take reasonable measures to protect your personal data, including:
• Encryption: Sensitive information, such as payment details, is encrypted during transmission.
• Access Control: We restrict access to your personal data to authorized employees and contractors who require access to perform their duties.
• Data Storage: Your information is stored securely on our servers with appropriate safeguards to prevent unauthorized access.
Despite these efforts, no data transmission method or storage system can be guaranteed 100% secure. You acknowledge that you provide your data at your own risk.
4. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
• Service Providers: Third-party vendors and service providers who assist with our business operations (e.g., payment processors, email services, etc.).
• Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations, protect our rights, or in response to lawful requests from authorities.
We do not sell your personal information to third parties.
5. Your Rights and Choices
You have the following rights regarding your personal data:
• Access and Update: You may access and update your personal information at any time by logging into your account or contacting us.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or text messages by following the unsubscribe instructions in the communication or contacting us directly.
• Request Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain the data for legal purposes).
• Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and Services. These technologies help us:
• Improve website functionality
• Analyze website traffic
• Offer personalized content
You can manage cookie settings through your browser. However, disabling cookies may affect your experience on our website.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child under 18, please contact us, and we will take steps to delete such information.
8. Third-Party Links
Our website or Services may contain links to third-party websites or services that are not operated by Optimyze LLC. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.
9. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. By continuing to use our Services after any changes, you agree to the revised Privacy Policy.